KeepItSneaker uses a return period of 14 days and thus follows the so-called right of withdrawal. You may view, assess and/or try on the item within this period. Always return your product in its original condition and packaging. Which means; shoes with the supplied shoe box labels, shoe tags and matching laces still attached.
If you decide to return an item, please make sure that we receive the item back within the period of 14 days. The purchase amount will then be refunded to your account and the shipping costs are at your own expense. If you want to make use of the right of withdrawal, you must follow the following steps;
Register your package via our return portal. Click here to register your return.
Print out the return label and pack your package. Put the product back in the original packaging, together with the order confirmation. Then stick the return label on the outside of your package. Send the package via Post NL. You will receive a confirmation within five working days after we have received your return in good order. We will then refund the purchase amount as soon as possible, but no later than 14 days after registration of your return shipment.