Shipping & Delivery Time
How long does delivery of my order take?
Delivery time varies per product and is shown when you select a size or variant. In general you can expect 1-10 working days, excluding weekends and public holidays.
Do you ship selected products within 24 hours?
Yes, selected products are shipped within 24 hours of ordering.
24-hour collection
At KeepItSneaker we have an exclusive 24-hour collection. For each size, it is indicated whether a sneaker is part of this collection. Sneakers from the 24-hour collection are shipped within 24 hours of placing the order, so you can enjoy your new purchase quickly.
Shipping
We ship goods from Monday to Friday. Orders fall under our standard shipping time of 1 to 10 working days. Please note that this refers to processing time and does not guarantee that you will receive your order the same day.
Shipping Partners
All orders are shipped with PostNL, UPS or DPD. For orders outside the European Union, customers are responsible for any import duties and additional taxes.
Responsibility
We want to emphasise that KeepItSneaker is not liable for damage, loss or delays that may occur when choosing delivery options such as leaving the package with neighbours or in a safe place.
Tracking
Easily track your order with the track and trace link you receive by email. That way you're always up to date on the status of your sneakers.
Packaging
To make sure your sneakers arrive in top condition, they are shipped in a double box. Accessories are carefully packed for safe delivery.
Important Notes
Published shipping times are an indication, and although we do our best to meet them, no rights can be derived from them.
Important: If your package is marked as "delivered" but you have not received it, please report this within 5 working days at the latest. After this period we are not responsible for the loss of the package, as our shipped packages are no longer insured after that time.
